Tell us what's wrong.

A few quick questions about your system, then your contact details. An engineer reviews every submission and gets back to you within one working day — sooner if you mark it urgent.

Step 1 of 2

About the fault.

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How urgent is this?

Normal

Urgent

No power at all

Inverter/system brand & model *

System capacity (kVA) *

Anything else to add?

Photos or a short video of the fault (optional)

Helps the engineer diagnose before they arrive. Up to 20MB per file — JPG, PNG, WEBP, MP4, or WEBM.

Click or drag photos/video here

You can select several at once

Step 2 of 2

Where should we reach you?

Name and phone are required so an engineer can call you. Email is optional.

Full name *

Phone number *

Email (optional)

Site address

State

Request submitted.

An engineer will contact you within one working day.

Keep this reference. You can follow its progress any time.

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